Is End Of Tenancy Cleaning Required For Deposit Return

18 Aug 2025 23 min read No comments Blog

Is End of Tenancy Cleaning Required for Deposit Return?

When you move out of a rental property, one of the key concerns is recovering your full deposit. A vital aspect of this process often revolves around the concept of end of tenancy cleaning. You may wonder, is end of tenancy cleaning required for a deposit return? The answer is usually a resounding yes, but let’s explore why it’s important and what it typically entails.

End of tenancy cleaning refers to a thorough deep cleaning of the property before you hand back the keys to your landlord or letting agent. This cleaning isn’t just about tidying up; it often involves scrubbing every corner of the apartment or house, ensuring everything is left in pristine condition. Here’s why it matters:

  • Condition of the Property: Landlords expect the property to be returned in the same condition as when you moved in, allowing for normal wear and tear. A dirty or untidy property can lead to deductions from your deposit.
  • Inventory Checks: Many landlords conduct an inventory check at the end of a tenancy. This list records the state of the property and its items at both the beginning and end of your tenancy. If there are discrepancies, especially in cleanliness, your deposit may be affected.
  • Professional Standards: In many cases, landlords require end of tenancy cleaning to be performed by professionals. Their experience ensures a level of cleanliness that a regular tenant may not achieve, meeting the expectations set in the rental agreement.

To give you a better idea of what end of tenancy cleaning includes, here are some typical tasks involved:

  • Dusting all surfaces, including shelves and light fixtures
  • Deep cleaning carpets and flooring
  • Wiping down kitchen cabinets and appliances
  • Sanitizing bathrooms thoroughly, including tile and grout
  • Cleansing windows, both inside and out
  • Removing cobwebs and cleaning all corners

You may think, “Can I do it myself?” While it’s possible, committing to a comprehensive clean that meets the required standards can be time-consuming and labor-intensive. A lack of expertise might lead to overlooking crucial areas, which can result in deposit deductions. Hiring a professional cleaning service can save you time and reduce the stress of ensuring everything is up to the landlord’s expectations.

Let’s look at some statistics to understand how end of tenancy cleaning correlates with deposit returns:

Cleaning Method Deposit Return Rate
Self-Cleaning 60%
Professional Cleaning 95%

These figures highlight that a professional cleaning service can significantly enhance your chances of receiving your full deposit back. It’s important to factor in this potential expense when planning your move. Even though end of tenancy cleaning might feel like an additional burden, the financial implications of losing a deposit can far outweigh the costs involved in a thorough clean.

Moreover, ensuring that you follow the guidelines set out by your rental agreement can be crucial. Pay close attention to any clauses regarding cleaning expectations. Some landlords have strict stipulations about cleanliness and may even require a receipt for cleaning services as proof to receive your deposit back.

Don’t forget to communicate with your landlord. Discuss what their expectations are for cleaning and whether a professional service is desired. Open dialogue can help prevent misunderstandings that could jeopardize your deposit return.

While the necessity of end of tenancy cleaning can depend on individual agreements, it is generally a recommended practice. Investing time and resources into a comprehensive clean is a proactive step towards securing your deposit. By understanding the importance of end of tenancy cleaning and taking the right steps, you can enhance your chances of receiving your full deposit back without any hassle.

The Importance of a Clean Property for Landlords

Maintaining a clean property is crucial for landlords for a variety of reasons. A clean environment not only affects tenant satisfaction but also impacts tenant retention, property value, and overall rental success. When potential tenants visit a property, their first impression is largely influenced by cleanliness. Below are several key points illustrating the importance of a clean property for landlords.

Enhances Tenant Satisfaction

A clean property significantly boosts tenant satisfaction. Tenants are more likely to feel comfortable and proud to live in a clean space. It shows that the landlord cares about their property and, by extension, their tenants. Here’s how cleanliness affects tenant satisfaction:

  • Healthy Living Environment: A well-cleaned property reduces potential allergens, pests, and mold, promoting a healthier living experience.
  • Increased Comfort: Clean spaces are more inviting and can enhance the overall living experience.
  • Pride of Ownership: Tenants are more likely to take better care of their living space if they see it is well maintained.

Promotes Long-Term Tenancy

Retaining tenants is vital for landlords. A clean property encourages longer lease agreements and minimizes tenant turnover. Here’s why:

  • Less Likely to Move: When tenants feel happy in their clean environment, they are more inclined to renew leases.
  • Positive Recommendations: Satisfied tenants often recommend the property to others, helping landlords attract new tenants easily.
  • Reduced Vacancy Periods: Properties that are clean and well-kept tend to be rented faster, thus reducing the time the landlord’s investment sits empty.

Maintains Property Value

A clean and well-maintained property holds its value better over time. Regular cleaning and maintenance can prevent costly repairs down the line. Consider the following:

  • Prevents Damage: Routine cleaning can identify potential issues before they escalate into major problems, such as plumbing leaks or mold growth.
  • Better Resale Value: A property that appears well-cared-for can command a higher sale price, should the landlord choose to sell in the future.
  • Attracts Quality Tenants: Clean properties typically attract more responsible and reliable tenants, further protecting the property’s value.

Legal Responsibilities

Landlords have legal obligations to provide a safe and habitable living environment. Maintaining cleanliness is part of these responsibilities:

  • Health and Safety Compliance: Regular cleaning can help landlords comply with health codes and safety regulations, avoiding potential lawsuits.
  • Active Management: Landlords who monitor cleanliness signal to tenants that they take their housing seriously, fostering a positive landlord-tenant relationship.

Positive Impact on Community

A clean property contributes positively to the community. When landlords maintain their properties, they help improve the neighborhood’s overall appearance and value. Benefits include:

  • Boosts Neighborhood Morale: Clean properties enhance the community’s aesthetics, encouraging a sense of pride among residents.
  • Discourages Crime and Vandalism: Well-kept properties deter illegal activities and promote a safer living environment.
  • Attracts Investment: Clean, appealing neighborhoods attract further investment and development, benefiting landlords and residents alike.

The importance of a clean property for landlords cannot be overstated. It affects tenant satisfaction, retention, property value, legal compliance, and community appearance. By prioritizing cleanliness, landlords can ensure a happy and stable tenancy while also protecting their investment. Regular cleaning not only benefits landlords but also creates a pleasant living environment for tenants, fostering a healthy landlord-tenant relationship for years to come.

Common Misconceptions About End of Tenancy Cleaning

When it comes to end of tenancy cleaning, there are several misconceptions that can cloud your judgment and leave you confused about the process. Understanding what is true and what isn’t can save you time, money, and stress. Here are some common misunderstandings about end of tenancy cleaning that you should be aware of.

End of Tenancy Cleaning Guarantees Deposit Return

One significant myth is that hiring a professional cleaning service guarantees your deposit will be returned. While a deep clean can significantly increase your chances of getting your deposit back, it doesn’t ensure it. The condition of the property and how well you have adhered to the terms of your lease also play crucial roles. Always check your rental agreement and communicate with your landlord for specific expectations.

All Cleaners Offer the Same Services

Not all end of tenancy cleaning services are created equal. Some may charge lower rates but offer limited services, while others may provide a comprehensive clean that includes additional tasks. When selecting a cleaning service, it’s essential to understand exactly what is included. Here’s a comparison chart to help you see typical offerings:

Service Basic Clean Standard Clean Deep Clean
Kitchen Cleaning Surface wipe Appliances wiped Ovens scrubbed, cabinets inside-out
Bathroom Cleaning Surface clean Fixtures clean Grout scrubbed, limescale removal
Carpet Cleaning No Optional Deep steam clean included
Window Cleaning No Inside only Inside and outside

You Only Need to Clean Visible Areas

A common error tenants make is focusing only on the visible areas of their rental space. Landlords will check hidden spots such as behind appliances and inside cabinets. Dirt and grime in these areas can lead to disputes over your deposit. It’s advisable to conduct a thorough clean throughout the entire property, not just what’s easily seen.

Cleaning is an Optional Requirement

Some people believe that cleaning after moving out is optional if the property doesn’t appear excessively dirty. This misconception can lead to significant issues. Most rental agreements require the property to be returned in the same condition it was received, barring normal wear and tear. Cleaning is part of fulfilling your responsibilities as a tenant, and neglecting it can result in losing part or all of your deposit.

DIY Cleaning is Always Sufficient

While many tenants opt for DIY cleaning to save money, it might not always be adequate for end of tenancy cleaning. Professional cleaning services have the expertise, equipment, and products that make the job more effective. They can often achieve results that an average cleaner cannot. If you’re unsure about your cleaning skills or the condition of your property, it may be wise to hire experts.

Only Homes Need End of Tenancy Cleaning

Another misconception is that only houses require end of tenancy cleaning. In fact, apartments and shared accommodation also necessitate a thorough clean before moving out. Regardless of the type of property, you have the responsibility to return it in a clean and presentable state. Landlords expect a high standard of cleanliness from all types of rental properties.

I’ve Already Paid a Cleaning Fee

Some tenants believe that if they’ve paid a cleaning fee as part of their rent, they don’t need to do any cleaning before they leave. This isn’t always the case. The cleaning fee is often a standard charge and may not reflect the actual cleaning required for your departure. Double-check with your landlord or property management to clarify your cleaning obligations.

Being informed about these common misconceptions can empower you to make better decisions regarding end of tenancy cleaning. Whether you choose to clean yourself or hire professionals, ensuring the property is in excellent condition can help you secure the return of your deposit.

Checklist for a Successful End of Tenancy Clean

When moving out of a rental property, ensuring the space is clean is essential for getting your deposit back. A thorough end of tenancy clean can mean the difference between keeping your hard-earned money and losing it over minor cleanliness issues. Here’s a comprehensive checklist to help you navigate your end of tenancy cleaning, ensuring you leave the property pristine.

Kitchen Cleaning Checklist

  • Appliances: Clean the oven, microwave, toaster, and refrigerator. Remove all food items and wipe down surfaces inside and out.
  • Cabinets and Drawers: Empty and clean inside and out, ensuring to remove any stains and crumbs.
  • Countertops: Wipe down all countertops using appropriate cleaners to eliminate grease and grime.
  • Sink: Scrub the sink and faucet; remove any lime scale or stains. Ensure the sink is left dry.
  • Floor: Sweep and mop the kitchen floor. Pay attention to edges where dirt often hides.

Living Room Cleaning Checklist

  • Furniture: Dust and polish all surfaces, including tables, shelves, and chairs. Don’t forget to vacuum and clean under cushions.
  • Windows: Wipe down windows inside and out, including sills and tracks.
  • Light Fixtures: Dust and clean all light fixtures and ceiling fans.
  • Flooring: Vacuum carpets or clean hardwood floors thoroughly. Ensure no stains remain.

Bathroom Cleaning Checklist

  • Toilet: Scrub inside and out of the toilet, ensuring it’s disinfected.
  • Shower and Bathtub: Clean and remove any soap scum or mildew. Ensure fixtures are shiny.
  • Sink and Countertop: Wipe down surfaces and clean the sink thoroughly, removing any toothpaste residue.
  • Mirrors: Use glass cleaner to leave mirrors streak-free.
  • Floors: Sweep and mop to eliminate any dirt or hair.

Bedroom Cleaning Checklist

  • Wardrobe and Drawers: Empty and dust inside. Wipe down surfaces to remove any dust.
  • Bed Frame: Dust and clean all parts of the bed frame, including any space underneath.
  • Windows: Clean windows and dust any blinds or curtains.
  • Flooring: Vacuum carpets or mop floors as necessary.

General Cleaning Tips

  • Inventory Inspection: Before cleaning, take note of the property’s inventory checklist. This will help ensure you do not overlook any items.
  • Timing: Start cleaning at least a few days before your move-out date to avoid last-minute stress.
  • Professional Help: If time is limited or the job seems overwhelming, consider hiring professional cleaning services for an end of tenancy clean.

Check for Small Repairs

While cleaning, also inspect the property for any minor repairs that need attention. Repairing small damages can save you from potential deductions from your deposit. Common areas to check include:

  • Faded walls that may need a fresh coat of paint.
  • Loose cabinet handles that need tightening.
  • Replace any burnt-out light bulbs to ensure the property is well-lit.

Final Touches

After your cleaning efforts, do a final walk-through of the property. Check each room against your checklist to ensure nothing has been missed. It can also be beneficial to take photos as proof of the property’s condition before you hand over the keys.

Completing a thorough clean is an investment in your deposit return. By following this checklist, you can ensure every corner of the property shines, making it more likely that you’ll receive your full deposit back swiftly. No matter the size of the property, diligent cleaning will make a lasting impression and maintain goodwill with your landlord.

How to Choose the Right Cleaning Service for Your Needs

Finding the right cleaning service can feel overwhelming due to the sheer number of options available. However, choosing a service that meets your specific needs is crucial for ensuring your satisfaction and achieving a clean space. Here are several steps to guide you in making the best selection.

Identify Your Cleaning Needs

Before you start searching for a cleaning service, take a moment to consider what you need. Different services can specialize in various areas, so having a clear idea of your requirements will streamline your choices. Common types of cleaning services include:

  • Residential cleaning
  • Commercial cleaning
  • Deep cleaning
  • Move-in/move-out cleaning
  • Post-construction cleaning

By assessing whether you need routine cleaning or a one-time deep clean, you can narrow down your options.

Check Credentials and Reviews

Next, it’s essential to look into the credentials of each cleaning service. Always check for licenses, insurance, and certifications. This helps ensure you’re working with a reputable business. Additionally, online reviews can offer a wealth of information about their cleaning practices and customer service. Look for:

  • Customer testimonials on their website
  • Reviews on platforms like Google or Yelp
  • Word-of-mouth recommendations from friends or family

Pay attention to patterns in reviews—if numerous customers cite similar issues, it might be a red flag.

Understand Pricing Structures

Before settling on a cleaning service, gather information about their pricing. Different services have various pricing structures, and understanding these will help you stay within your budget. Here are some common pricing models:

Pricing Model Description
Hourly Rate Charges based on the amount of time it takes to clean your space.
Flat Rate A set price for specific services, regardless of time.
Per Room Pricing based on the number of rooms designated for cleaning.

Before committing to a service, ask for a detailed estimate that includes any extra fees for special requests, supplies, or equipment.

Inquire About Cleaning Products

Health and safety are paramount when it comes to cleaning your space. Therefore, it’s critical to know what cleaning products the service plans to use. Many professional cleaners offer eco-friendly and non-toxic options, which can be beneficial for both your health and the environment. When asking about products, consider the following:

  • Do they use commercial-grade cleaners or homemade solutions?
  • Are they willing to accommodate specific requests, such as hypoallergenic products?
  • What procedures do they follow for ensuring thorough sanitization?

This information can help you feel more comfortable with the cleaning practices in your home or office.

Assess Availability and Flexibility

Another factor to consider is the availability of the cleaning service. Make sure their schedule aligns with your own. Whether you need weekly, bi-weekly, or monthly cleaning, confirm that they can accommodate your preferred times. It’s also helpful if they can adjust their services as your needs change over time. Here’s what to check:

  • What are their regular operating hours?
  • Do they offer same-day service for emergency clean-ups?
  • Are they flexible about rescheduling if necessary?

Conduct an Interview

Taking the time to speak directly with potential cleaning services can provide valuable insights. Consider asking a few key questions to gauge their suitability:

  • How long have you been in business?
  • What training do your employees undergo?
  • What is your policy on customer complaints or issues?

Having a conversation can allow you to assess their professionalism and responsiveness.

Making an informed decision about the right cleaning service can enhance your living or working environment significantly. By considering your specific needs, checking credentials, understanding pricing, inquiring about cleaning products, assessing availability, and conducting an interview, you’ll be well-equipped to choose a service that will meet your expectations. With these strategies in mind, you can find a reliable and effective cleaning service that suits your lifestyle.

The Financial Impact of Not Cleaning Before Moving Out

Moving out of a rental property can be an exciting yet challenging time. One crucial aspect that tenants often overlook is the financial implications of not cleaning the property before leaving. Understanding how neglecting this task can affect your finances is essential to ensuring a smooth transition and maximizing your return on your security deposit.

The primary concern for many tenants revolves around the security deposit. This amount, typically equal to one month’s rent, is held by landlords as a security against any damages or unpaid rent. If you fail to clean the property before moving out, you risk forfeiting a portion or even the entirety of this deposit.

Let’s look at some of the financial impacts of skipping end-of-tenancy cleaning:

  • Loss of Security Deposit: Many landlords expect the property to be returned in a clean and satisfactory condition. If the place is left dirty, they may deduct cleaning costs from your security deposit.
  • Professional Cleaning Costs: If cleaning is necessary, landlords often hire professional cleaning services. The charges can vary widely, depending on the size of the property and the level of cleaning required. Typically, these costs range from $100 to $300 or more, depending on various factors.
  • Potential Charges for Damages: Not cleaning can sometimes lead to further damages. For example, if a dirty carpet leads to stains that can’t be removed, you might be charged for its replacement, which may cost hundreds of dollars.
  • Impact on Future Renting: A poor cleaning record can negatively affect your reputation as a tenant. Next time you apply for a rental, landlords may refer to previous tenants’ experiences, which could hinder your chances of a successful rental application.

It’s also important to consider how cleanliness can affect the property’s overall condition. If a tenant leaves the place filthy, they might inadvertently encourage pest infestations or mold growth. Both situations can lead to higher costs for the next tenant and, subsequently, for the landlord. They may charge you for these damages, as well.

A survey conducted by a rental management company revealed the average costs tenants faced for various types of cleaning:

Type of Cleaning Average Cost
Basic Cleaning (kitchen, bathroom, living areas) $100 – $150
Deep Cleaning (including carpets and upholstery) $200 – $300
Cleaning Supplies (if you attempt it yourself) $30 – $50

In addition to financial repercussions, not cleaning can also add emotional stress. You might worry about the potential loss of your deposit or face disputes with your landlord over damage claims. Such issues can take time to resolve and detract from the excitement of moving into a new home.

In many cases, landlords have specific cleaning requirements detailed in the lease agreement. If you’re unsure about what’s expected, it’s wise to consult your rental documentation. Items typically included may range from a clean kitchen to freshly vacuumed carpets. Understanding these can help clarify what you need to focus on before moving out.

Ultimately, taking time to clean the property can save you significant money and stress. Here are a few tips to ensure you leave the property in a satisfactory state:

  • Create a Cleaning Checklist: Make a list of areas that need attention. This could include the kitchen, bathrooms, and any appliances you used during your stay.
  • Consider Hiring Professionals: If you feel overwhelmed by the task, hiring a cleaning service can be an investment. You’ll often find that the cost is less than what you’d lose from your deposit due to cleanliness issues.
  • Document the Condition: Take photos of your cleaned space before handing in your keys. This documentation can serve as evidence should any disputes arise.

The financial impact of not cleaning before moving out can be substantial. By proactively addressing cleaning tasks, you can safeguard your security deposit, maintain your reputation as a responsible tenant, and ensure a smoother transition to your next home. Taking a little time to clean now can save you a lot of trouble (and money) down the road.

Tenant Rights and Responsibilities Regarding Cleaning

As a tenant, understanding your rights and responsibilities about cleaning is crucial for a smooth rental experience. Knowing what is expected of you can help protect your security deposit and maintain a positive relationship with your landlord.

When moving into a rental property, you have the right to receive it in a clean and habitable condition. This includes ensuring that the property is free from pests, mold, and any other issues that might affect your health and safety. Landlords typically have an obligation to carry out necessary maintenance and cleanliness before you move in.

Once you are settled, your responsibilities regarding cleaning come into play. Regular cleaning is necessary to keep the property in good condition and comply with your lease agreement. A well-maintained home not only protects your interest in your security deposit but also contributes to a favorable environment for you and your neighbors.

Here’s a breakdown of your key responsibilities as a tenant concerning cleaning:

  • Daily Maintenance: Small tasks like washing dishes, vacuuming, dusting, and keeping surfaces clean should be part of your routine.
  • Deep Cleaning: Periodically, you should engage in thorough cleaning activities including scrubbing bathrooms, kitchens, and floors.
  • Pest Control: If you notice any signs of pests, it’s your responsibility to report this to your landlord immediately. They should take action to address the issue, but keeping your living space clean can help prevent infestations.
  • Outdoor Areas: If you have the use of a garden or backyard, you might be required to maintain these areas by mowing the lawn and removing debris.

Understanding the specifics of your rental agreement is crucial. Some agreements may outline explicit cleaning responsibilities, so read carefully. If your lease specifies that you must keep certain areas clean, neglecting these duties could jeopardize your deposit return.

End of tenancy cleaning is another critical aspect to consider. Many landlords expect a professional cleaning service to restore the property to its original state before you move out. Here are points to keep in mind regarding end of tenancy cleaning:

  • Industry Standards: Most landlords like their tenants to have a thorough cleaning done that meets industry standards. This generally includes cleaning carpets, washing windows, and deep cleaning of all appliances.
  • Cleaning Inventory: Create a checklist based on your rental agreement to ensure all areas are cleaned as per requirements. You can include items like ceilings, walls, light fixtures, and baseboards.
  • Professional Services: While you are not obligated to hire professionals, doing so can often make the process easier and ensure all cleaning standards are met.
  • Documentation: Take photos of the property after you’ve cleaned to document the condition. This can protect you in case your landlord claims the property was not returned in a satisfactory state.

Additionally, a common concern among tenants regards the security deposit. Often, landlords may withhold this deposit for cleaning failures. If a property is returned significantly dirtier than when it was received, you may face deductions. This is especially true if you haven’t properly cleaned kitchen appliances or removed trash before vacating. Always ensure that the chill areas like bathrooms and kitchens are spotless.

Here’s a quick insight into the potential deductions you might face:

Cleaning Task Estimated Cost of Cleaning
Deep Cleaning of Kitchen $75 – $150
Bathroom Sanitation $50 – $100
Carpet Cleaning $100 – $200
Window Cleaning $50 – $100

While cleaning responsibilities may vary based on your specific lease and personal situation, it’s essential to take them seriously. A clean property is vital for both your well-being and securing your deposit return. Always be proactive, and you’ll ensure that your rental experience remains positive and rewarding.

Key Takeaway:

As you prepare to move out of a rental property, the question often arises: "Is End of Tenancy Cleaning Required for Deposit Return?" Understanding the significance of a thorough cleaning can greatly influence the return of your security deposit. A clean property is not just a matter of courtesy; it significantly impacts a landlord’s willingness to refund deposits. Landlords typically expect the property to be in the same condition as it was when you moved in, barring normal wear and tear.

Many tenants hold common misconceptions about end of tenancy cleaning. For instance, some believe that a simple surface clean is sufficient, while others think it doesn’t matter if they leave a few scuff marks behind. In reality, landlords have the legal right to withhold a portion of your deposit if the property is not cleaned to a satisfactory standard. This makes it critical to address all cleaning tasks thoroughly to ensure a successful outcome.

To assist in this, having a detailed checklist for a successful end of tenancy clean can be incredibly beneficial. This checklist might include cleaning appliances, scrubbing floors, and ensuring windows are streak-free. Keeping organized will help you track your progress and ensure nothing is overlooked.

When considering whether to hire a cleaning service, it’s essential to choose one that meets your needs. Research local companies, read reviews, and ask for quotes to find a trustworthy service. Remember that hiring professionals may save you time and can result in a more thorough clean, ultimately enhancing your chances of getting your deposit back.

Furthermore, the financial implications of not cleaning before moving out can be substantial. Landlords may charge for cleaning services and deduct those costs from your deposit. Understanding your tenant rights and responsibilities regarding cleaning is also paramount to avoiding misunderstandings and potential disputes.

Putting in the effort and care during your end of tenancy cleaning can lead to a smooth transition and a full deposit return. By being aware of your obligations, dismissing common misconceptions, and following a thorough cleaning checklist, you greatly increase your chances of securing your hard-earned money back, leaving you with peace of mind as you embark on your next chapter.

Conclusion

Returning your security deposit is often contingent on the condition of the property when you move out. End of tenancy cleaning plays a crucial role in ensuring that you meet the landlord’s expectations, making it essential for a smooth deposit return. Landlords prioritize a pristine environment, and understanding this can significantly impact your financial outcome.

Many tenants hold misconceptions about what end of tenancy cleaning entails, which can lead to disputes over deposits. To avoid such pitfalls, having a well-structured checklist during your cleaning process can help you cover all necessary areas and leave no stone unturned. Choosing the right cleaning service that aligns with your specific needs can also relieve some of the stress associated with moving out.

Neglecting to clean effectively can affect your finances, possibly resulting in partial or total loss of your deposit. As a tenant, you have rights and responsibilities regarding cleanliness, and being well-informed can empower you in discussions with your landlord.

Balancing these elements can ensure that you leave the property in good condition while retaining your deposit. Whether you choose to tackle the cleaning yourself or hire professionals, the aim is to create a welcoming space for the next occupant—something that will not only please your landlord but also benefit you financially. Remember, a clean property can lead to a positive reference and better rental opportunities in the future.

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